Terms of Service

1. Parties & Acceptance

These Terms of Service ("Terms") constitute a legally binding agreement between MVH Global International Group ("Company", "we", "us", or "our"), a company registered in Portugal with its registered office at Rua Conselheiro Martins de Carvalho No.15 andar 1 Dto, 1600-432 Lisbon, Portugal, and you ("User", "you", or "your") — any individual or legal entity that accesses or uses our website at www.mvhglobal.eu or engages our services.

By accessing our website or requesting our services, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, please discontinue use of our website and services immediately.

2. Services Description

MVH Global International Group provides engineering and procurement services including, but not limited to:

• Supply and procurement of industrial equipment across Instrumentation & Control (I&C), Electrical, Mechanical, and Process disciplines.
• Technical consultancy and feasibility assessments for energy, oil & gas, steel, and petrochemical sectors.
• Project management, installation supervision, and commissioning support.
• After-sales support, spare-part management, and maintenance services.

Specific terms for any individual engagement are governed by the applicable commercial contract or purchase order agreed between the parties, which takes precedence over these general Terms in case of conflict.

3. Website Use

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of this website by any third party. Prohibited conduct includes, without limitation:

• Transmitting unlawful, harmful, threatening, abusive, defamatory, or otherwise objectionable content.
• Attempting to gain unauthorised access to any part of our website, servers, or databases (Computer Crime — Portuguese Law No. 109/2009 and EU Directive 2013/40/EU apply).
• Introducing viruses, trojans, worms, logic bombs, or other malicious or technologically harmful material.
• Scraping, crawling, or indexing our website content without prior written permission.
• Using our website in any way that violates applicable local, national, or international law or regulation.

4. Intellectual Property

All content on this website — including text, images, graphics, logos, icons, data compilations, and software — is the property of MVH Global International Group or its content suppliers and is protected by Portuguese and EU intellectual property law, including Directive 2019/790/EU on copyright in the Digital Single Market.

You may access and use our website content for your own informational, non-commercial purposes only. You may not reproduce, redistribute, republish, download (other than normal browser caching), or otherwise exploit website material without our prior written consent.

Trademarks, trade names, service marks, and logos displayed on the website are registered or unregistered marks of MVH Global International Group or third-party licensors. Nothing in these Terms grants you any right to use such marks.

5. Accuracy of Information

We endeavour to keep the information on our website accurate and up to date. However, technical specifications, product availability, pricing, and other details are subject to change without notice. Nothing on this website constitutes a binding offer or quotation. Formal quotations are issued only through our official commercial process upon request.

6. Limitation of Liability

To the fullest extent permitted by applicable law (including Portuguese Civil Code and EU consumer protection rules where applicable):

• Our website is provided on an "as is" and "as available" basis without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.
• We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.
• MVH Global International Group shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of, or inability to use, our website or services — even if we have been advised of the possibility of such damages.
• Our total aggregate liability for any claim arising from these Terms or use of our website shall not exceed the greater of (i) the amount paid by you to us in the 12 months preceding the claim, or (ii) EUR 500.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded or limited under applicable EU or Portuguese consumer law.

7. Third-Party Links

Our website may contain links to third-party websites for your convenience. These links do not imply endorsement by MVH Global International Group and we have no control over the content, privacy practices, or availability of such external sites. We are not responsible for any loss or damage arising from your use of third-party websites.

8. Data Protection

Any personal data submitted through this website or in the course of our service delivery is processed in accordance with our Privacy Policy and the General Data Protection Regulation (EU) 2016/679 (GDPR). By engaging with our website or services, you acknowledge that we may process personal data as described in our Privacy Policy.

9. Confidentiality

In connection with any business enquiry or commercial relationship, both parties agree to keep confidential any proprietary or commercially sensitive information received from the other party and to use such information solely for the purpose of evaluating or fulfilling the relevant engagement. This obligation survives the termination of any commercial arrangement for a period of 5 years.

10. Anti-Corruption & Compliance

MVH Global International Group operates in full compliance with applicable anti-bribery, anti-corruption, and sanctions laws, including but not limited to EU Directive 2017/1371, Portuguese Law No. 20/2008, and the UK Bribery Act 2010 where applicable. By engaging with us, you confirm that you will not offer, promise, give, request, or accept any bribe, improper payment, or corrupt advantage in connection with our business relationship.

11. Termination & Modification

We reserve the right to modify these Terms at any time. Changes take effect upon publication on this page. Continued use of our website after publication constitutes acceptance of the revised Terms. We also reserve the right to suspend or terminate access to our website at any time without notice.

12. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of Portugal and applicable European Union law.

Any dispute arising out of or in connection with these Terms shall first be submitted to good-faith negotiation between the parties. If the dispute cannot be resolved within 30 days, it shall be submitted to the exclusive jurisdiction of the courts of Lisbon, Portugal, unless EU mandatory consumer protection rules require otherwise.

EU consumers may also refer disputes to the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

13. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be severed from the Terms and will not affect the validity and enforceability of the remaining provisions.

14. Entire Agreement

These Terms, together with our Privacy Policy and any applicable commercial contract, constitute the entire agreement between you and MVH Global International Group regarding use of our website and services, and supersede all prior agreements, representations, and understandings.

15. Contact

For any questions regarding these Terms, please contact us: